Deutsche Lufthansa AG is now using our multimedia-based ‘Human Factors for Dispatcher’ Training for their complete FOO staff and employees of the traffic control centre (‘Verkehrsleitzentrale’).
About 100 students get to know Human Factors concepts prescribed by the Aviation Authority. The course gives an understanding of the application of human factors and human performance capabilities in addition to the necessary expertise related to their job. They get familiar with human errors to aim a long-term awareness to guarantee efficiency and safety through human performance in their day-to-day work.
Deutsche Lufthansa AG is a global aviation group. The Group operates in five business segments, each dedicated to high quality standards. The five units – the passenger airline business, logistics, MRO, catering and IT services – all play a leading role in the industry in which they operate. The Lufthansa Group includes a total of more than 400 subsidiaries and associated companies whereas Deutsche Lufthansa AG acts as the parent company.
For more information please contact us.